Suzzine Amgain

Spearhead sales operations initiatives across global markets, partnering with regional teams to transform raw data into strategic insights that drive business growth. Architect and maintain HubSpot CRM workflows that support pipeline visibility while ensuring data integrity and reporting accuracy. Engineer Power BI dashboards that improve data accessibility for stakeholders and champion CRM optimization projects. Coordinate cross-functional teams across multiple time zones to align on metrics, KPIs, and strategic priorities while preparing executive-level reports and enablement materials that support data-driven decision-making.

Orchestrated high-impact events including the Annual General Meeting (AGM) and Nepal International Trade Fair (NITF), managing stakeholder coordination for delegates and international participants. Conducted comprehensive delegate research and stakeholder analysis for VIP engagement while drafting professional communications and preparing executive briefing materials for senior leadership. Collaborated with digital and content teams to update organizational platforms and event materials. Facilitated seamless coordination between internal departments, ensuring flawless execution of strategic initiatives while developing systematic documentation processes that improved inter-departmental knowledge sharing.

Served as the operational liaison between Nepal and China, managing remote coordination for international logistics operations. Streamlined documentation processes and maintained critical reporting systems that ensured consistent on-time delivery. Processed 20+ shipment quotations monthly while maintaining high accuracy in documentation. Coordinated bilingual communication between multicultural teams, facilitating smooth collaboration across regions. Implemented process improvements that enhanced quotation turnaround efficiency while maintaining detailed operational records and reporting systems for compliance tracking. Supported client relationship management through responsive communication and proactive problem-solving.

Optimized resource allocation strategies across multiple projects, ensuring optimal team utilization and project delivery timelines. Led coordination efforts for data migration and CRM implementation projects while establishing scalable workflow documentation. Managed resource allocation for concurrent projects and coordinated cross-functional teams, facilitating communication and task delegation. Played pivotal role in successful data migration projects and developed comprehensive documentation and standard operating procedures (SOPs) for project workflows. Improved operational efficiency by identifying bottlenecks and implementing process optimization solutions.

Supported internal projects by assisting in resource allocation, project planning, and data management. Contributed to process optimization by tracking project progress and coordinating with teams to ensure timely task completion. Assisted in preparing reports and documentation to improve project transparency and facilitated team communication to streamline workflows.